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The builder's path

Five steps from a problem to its solution.

For: People near Lewisporte and Bonavista can't tell if their local ER is open tonight.

“The unexamined life is not worth living.”

ὁ δὲ ἀνεξέταστος βίος οὐ βιωτὸς ἀνθρώπῳ

Socrates · Plato, Apology 38a

Routes to a solution

Six ways to take this forward

Each route is a different kind of journey, with real people and organisations to contact at each step, starting with those in Newfoundland and Labrador.

  1. Step 1

    Join an impact incubator

    Shape a model that pays for itself without excluding the people who need it.

    • Genesis ↗

      Newfoundland and Labrador's startup incubator: programmes, mentors and community.

    • Futurpreneur ↗

      Startup loans and mentoring for founders aged 18 to 39.

    • DataKind ↗

      Volunteer data scientists working with social-sector organisations.

    • Fast Forward ↗

      Accelerator for tech nonprofits.

  2. Step 2

    Raise patient capital

    Impact funds and fellowships for enterprises serving low-income communities.

What this problem needs

Ideas, sources and tools for this problem, from first interviews to funding.

  • Alerts
  • Maps
  • Automation
  • Mobile
  • Voice and phone

Ideas to explore

  • Idea 1Open ERs right nowRead the NL Health Services service updates page on a schedule, pull out each ER closure or virtual ER notice with its start and end time, and show a map of which ERs are open, closed or virtual.
  • Idea 2Closure texts for one health centreLet people subscribe to the ER they use, such as Lewisporte or Bonavista, and send a text when a closure or virtual ER notice is posted, with the nearest other open ER and the 811 number.
  • Idea 3Phone line for people without dataA simple call-in line that reads out which nearby ERs are open tonight, for people who do not check websites.

Specific to this problem

Talk to first

  • NL Health Services ↗

    They publish the closure notices and could offer a steadier feed than one press release at a time.

  • Registered Nurses' Union NL ↗

    Nurses staff rural ERs during closures and virtual shifts and see what patients miss.

  • Town councils in Lewisporte and on the Bonavista Peninsula

    They hear from residents when the ER closes and can share how word gets around locally.

Starter prompt

Built from this problem's brief. Paste it into Claude or any AI assistant.

Help me design and build a first working prototype for this problem in Lewisporte and the Bonavista Peninsula.

Problem: People near Lewisporte and Bonavista can't tell if their local ER is open tonight.
Who it hurts: Residents served by rural emergency departments such as Lewisporte Health Centre and Bonavista Peninsula Health Centre.
The moment it hurts: Their local ER is closed for a day or runs with a physician supporting staff remotely.
What people do today: They are told to call 911, go to the nearest open ER, or call 811.
Why it is still unsolved: Closures are announced one press release at a time.
What solved looks like: Anyone can see in 10 seconds which ERs are open now and the nearest open one.
Where: Lewisporte and the Bonavista Peninsula

First, list what you would need to learn from the people affected before building, as interview questions.
Then propose the simplest version that would help, the screens or messages it needs, and the data it would use.
Keep it cheap to run, accessible, and respectful of people's privacy. Flag anything you are unsure about instead of guessing.
  1. Understand it

    Talk to the people who live it before you build.

    “When a man does not know what harbour he is making for, no wind is the right wind.”
    Seneca · Letters to Lucilius 71.3 (tr. R. M. Gummere)
  2. Prototype with AI

    Get a working version in front of people fast.

    Using AI is not cheating. Every tool carries the work of the people who made it, and using it well is how knowledge has always moved forward. The thinking, the care for the people who live the problem, and the judgement are still yours.

    “The Analytical Engine weaves algebraical patterns just as the Jacquard-loom weaves flowers and leaves.”
    Ada Lovelace · Notes on Menabrea's Sketch of the Analytical Engine, Note A (1843)
  3. Find the data

    Open data that fits this problem.

    “Lead me from the unreal to the real, from darkness to light.”

    असतो मा सद्गमय। तमसो मा ज्योतिर्गमय।

    asato mā sad gamaya, tamaso mā jyotir gamaya

    Bṛhadāraṇyaka Upaniṣad · 1.3.28
  4. Build it

    Tools matched to what this problem needs.

    “A journey of a thousand li starts beneath one's feet.”
    Laozi · Tao Te Ching 64
  5. Launch and get support

    Ship it responsibly, and find help and funding.

    “Give me a place to stand, and I will move the earth.”

    δός μοι πᾶ στῶ καὶ τὰν γᾶν κινάσω

    Archimedes · as reported by Pappus of Alexandria

Kit written for this problem from its brief; every link was checked. Links go to each provider's own site. Zetema is not paid for any listing.