Five steps from a problem to its solution.

Help me design and build a first working prototype for this problem in Behchokǫ̀, Northwest Territories, Canada.

Problem: People on the N.W.T.'s social housing waitlist can't see where they stand or why others are housed first.
Who it hurts: Applicants for social housing in Behchokǫ̀ and other N.W.T. communities, especially older single people.
The moment it hurts: Being told a unit is coming, then learning at the last minute that someone else was given the spot.
What people do today: Applicants wait for years without a view of their priority, and MLAs cannot contact local housing staff directly on their behalf.
Why it is still unsolved: Homes are allocated by points for need, risk and family size rather than by application date, and applicants are not shown how their points compare or change.
What solved looks like: A private status page or text line for each applicant showing their priority points, what changes them, their rough place in the local queue and the units expected to open, with a way to update their health or family circumstances.
Where: Behchokǫ̀, Northwest Territories, Canada

First, list what you would need to learn from the people affected before building, as interview questions.
Then propose the simplest version that would help, the screens or messages it needs, and the data it would use.
Keep it cheap to run, accessible, and respectful of people's privacy. Flag anything you are unsure about instead of guessing.