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The builder's path

Five steps from a problem to its solution.

For: Patients in England referred by their GP don't know they can pick a hospital with a shorter wait.

“Some things are under our control, while others are not under our control.”
Epictetus · Enchiridion 1 (tr. W. A. Oldfather)

Routes to a solution

Six ways to take this forward

Each route is a different kind of journey, with real people and organisations to contact at each step, starting with those in England.

  1. Step 1

    Join an impact incubator

    Shape a model that pays for itself without excluding the people who need it.

    • DataKind ↗

      Volunteer data scientists working with social-sector organisations.

    • Fast Forward ↗

      Accelerator for tech nonprofits.

    • Acumen ↗

      Patient capital and fellowships for enterprises serving low-income communities.

    • Echoing Green ↗

      Fellowships and seed funding for social innovators.

  2. Step 2

    Raise patient capital

    Impact funds and fellowships for enterprises serving low-income communities.

    • DataKind ↗

      Volunteer data scientists working with social-sector organisations.

    • Fast Forward ↗

      Accelerator for tech nonprofits.

    • Acumen ↗

      Patient capital and fellowships for enterprises serving low-income communities.

    • Echoing Green ↗

      Fellowships and seed funding for social innovators.

What this problem needs

Ideas, sources and tools for this problem, from first interviews to funding.

  • Open data
  • Maps
  • Web
  • Accessibility

Ideas to explore

  • Idea 1Postcode wait finderLoad the monthly NHS England waiting-times files, match trusts to locations, and show the five nearest hospitals for a specialty sorted by median wait.
  • Idea 2Right-to-choose explainer cardA one-page, plain-language card the patient prints or shows on a phone, listing the closest shorter-wait options and the words to use when asking the GP.

Specific to this problem

Talk to first

Starter prompt

Built from this problem's brief. Paste it into Claude or any AI assistant.

Help me design and build a first working prototype for this problem in England, UK.

Problem: Patients in England referred by their GP don't know they can pick a hospital with a shorter wait.
Who it hurts: People being referred for specialist care, who have a legal right to choose where they are treated.
The moment it hurts: The GP appointment where a referral is made, and the weeks afterwards while waiting for a first hospital letter.
What people do today: Most people are not offered a choice, and many don't know they have one. They wait for whichever hospital the referral goes to.
Why it is still unsolved: Waiting-time data is published by trust and specialty, but not in a form a patient can read in a GP appointment or compare for their own postcode.
What solved looks like: A patient types a postcode and a specialty and sees nearby NHS hospitals ranked by current typical wait, with a printable note explaining their right to choose that they can bring to the GP or use to ask for a change.
Where: England, UK

First, list what you would need to learn from the people affected before building, as interview questions.
Then propose the simplest version that would help, the screens or messages it needs, and the data it would use.
Keep it cheap to run, accessible, and respectful of people's privacy. Flag anything you are unsure about instead of guessing.
  1. Understand it

    Talk to the people who live it before you build.

    “The true creator is necessity, which is the mother of our invention.”
    Plato · Republic II, 369c (tr. B. Jowett)
  2. Prototype with AI

    Get a working version in front of people fast.

    Using AI is not cheating. Every tool carries the work of the people who made it, and using it well is how knowledge has always moved forward. The thinking, the care for the people who live the problem, and the judgement are still yours.

    “The Analytical Engine weaves algebraical patterns just as the Jacquard-loom weaves flowers and leaves.”
    Ada Lovelace · Notes on Menabrea's Sketch of the Analytical Engine, Note A (1843)
  3. Find the data

    Open data that fits this problem.

    “In the fields of observation chance favours only the prepared mind.”

    Dans les champs de l'observation le hasard ne favorise que les esprits préparés.

    Louis Pasteur · lecture at the University of Lille, 7 December 1854
  4. Build it

    Tools matched to what this problem needs.

    “That which is an obstacle on the road helps us on this road.”
    Marcus Aurelius · Meditations 5.20 (tr. G. Long)
  5. Launch and get support

    Ship it responsibly, and find help and funding.

    “The first principle is that you must not fool yourself, and you are the easiest person to fool.”
    Richard Feynman · Cargo Cult Science, Caltech commencement address (1974)

Kit written for this problem from its brief; every link was checked. Links go to each provider's own site. Zetema is not paid for any listing.