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Finance & InsuranceIndia· Over a year old · Mar 2025

People in India can't quickly check whether a caller claiming to be police or a regulator is real before they transfer money.

Phone and video-call users, often older adults

Where it stands

  1. Sourced (done)
  2. Kit (done)
  3. Wanted (next)
  4. Building
  5. Solved

The newest cited facts here are from Mar 2025. Check the sources, things may have changed since.

How this problem came to be

  1. Found2 sourcesinc42.com, scroll.in
  2. Quoted4 claimseach checked against its page
  3. BriefWrittenand what solved looks like
  4. Market3 signalsRs 36,448 crore
  5. Kit5 steps19 tools · 6 routes
  6. People0 want0 live it · 0 would test

The problem, broken down

Who it hurts
People targeted by 'digital arrest' calls, where fake officers on video threaten arrest unless money is moved.
The moment
A video call from someone in uniform saying a parcel or bank account in their name is linked to a crime, and that they must stay on the call and pay.
What people do today
Victims are kept on the call and isolated; reporting happens after the money has gone, through the 1930 helpline or the cybercrime portal.
Why it's unsolved
Real agencies don't arrest people by video, but the people targeted don't know that in the moment, and there is no fast way to verify a caller.
What solved looks like
A one-tap check a family member can set up on a parent's phone: share the caller's number or a screenshot, get an immediate warning that police do not make arrests over video calls, and alert a chosen relative while the call is still going.

Evidence

Every claim is tied to the source it comes from
Inc42: Indians lost INR 1,935 Cr to digital arrest scams in 2024 (Mar 2025) ↗
  1. 1Indians lost INR 1,935.51 crore to digital arrest scams in 2024, with 1.23 lakh complaints lodged on the National Cyber Crime Reporting Portal.
  2. 2In the first two months of 2025, 17,718 digital arrest incidents were reported, involving INR 210.21 crore.
Scroll: Over 38 lakh cyber fraud complaints in India since 2021 (Mar 2025) ↗
  1. 3More than 38 lakh cyber fraud complaints were reported on the national portal between its launch in 2021 and February 2025, with reported losses of Rs 36,448 crore.
  2. 4Of those losses, Rs 4,380 crore has been frozen in bank accounts, while about Rs 60.5 crore has been refunded.

Written from the cited sources. Anything they don't say is left as a question, not a guess.

Sources

From a public page with a citation.

  1. [1]Inc42: Indians lost INR 1,935 Cr to digital arrest scams in 2024 (Mar 2025)
  2. [2]Scroll: Over 38 lakh cyber fraud complaints in India since 2021 (Mar 2025)
What the source says, in short

Indians lost INR 1,935.51 crore to digital arrest scams in 2024, with 1.23 lakh complaints lodged on the National Cyber Crime Reporting Portal. In the first two months of 2025, 17,718 digital arrest incidents were reported, involving INR 210.21 crore. More than 38 lakh cyber fraud complaints were reported on the national portal between its launch in 2021 and February 2025, with reported losses of Rs 36,448 crore. Of those losses, Rs 4,380 crore has been frozen in bank accounts, while about Rs 60.5 crore has been refunded.

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